CA Dean Hospital receives prestigious awards from Press Ganey

GREENVILLE — Northern Light CA Dean Hospital was recently recognized with the 2022 Human Experience Guardian of Excellence and Human Experience Pinnacle of Excellence Awards by Press Ganey, the global leader in healthcare experience solutions and services. These awards are part of Press Ganey’s annual rankings of the top hospitals and health systems in the country, according to performance in patient experience.

These awards recognize CA Dean Hospital as one of Press Ganey’s top-performing clients across the nation due to patient experience results in the Emergency Department. As a winner of the Guardian of Excellence Award, CA Dean Hospital’s ED scored in the top five percent of Press Ganey clients in patient experience in the past year. The Pinnacle of Excellence Award recognizes the ED’s outstanding performance for the past three consecutive years.

“By putting their patients and workforce first each and every day, CA Dean Hospital is demonstrating their unwavering commitment to their employees and to the communities they serve,” says Patrick T. Ryan, chairman and chief executive officer, Press Ganey. “The caregivers at CA Dean have inspired us with the compassion, empathy, and human connection they bring to the clinical healthcare setting. We are honored to partner with them as we celebrate their achievement.”

“These prestigious awards confirm what we already know: CA Dean has an amazing team of caregivers and staff who serve our communities,” says Marie Vienneau, FACHE, president, CA Dean Hospital. “Every day they are resourceful in getting the job done, dedicated to exceeding expectations, and committed to putting patients first. It’s great to see them recognized for their incredible work.”