Northern Light’s patient records system is back online
Northern Light Health put its patient records system back online Monday after disconnecting it Saturday when it learned that servers were compromised.
While the affected servers did not contain patient information, Northern Light took the records system offline out of an abundance of caution, officials said. It has used that time to look into the issue and implement any necessary remedial measures. Hospitals remained open, and the incident was reported to authorities.
“This is a big job, and our focus as always is patient safety and privacy,” the hospital system wrote on its Facebook page Monday morning.
Northern Light officials said that misinformation has circulated regarding the compromise, and most of it is incorrect. They reiterated that there is no reason to believe any patient information has been compromised.
The hospital system has not been contacted by a third party, and there is no indication that any information is being held for ransom. Officials said it has full control of its HVAC and security systems.
Unless patients have been contacted, their appointments will continue as scheduled, Northern Light wrote on its Facebook page Monday morning. Patients should also be aware that call volumes are likely to be higher than usual Monday, and offices will do their best to answer and get back to people quickly.
CBS 13 contributed reporting.