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D-F conference looks at healthcare provider resilience

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DOVER-FOXCROFT — On Sept. 25 providers from across the region gathered together in Dover-Foxcroft for a Provider Resilience Conference organized by the Piscataquis Rural Health Collaborative at The Commons at Central Hall. The conference featured the keynote presenter Dr. Christine Hein, director of provider wellbeing at Maine Medical Center. Along with Dr. Hein’s presentation on physician burnout, providers were invited to attend breakout sessions such as mindfulness in healthcare, compassionate tapering of opioids, and how their personality may affect their burnout.

“This matters more than just enjoying what it is that we do, it’s that we know our patients suffer when we are not feeling professionally satisfied,” Dr. Hein said.

The conference and the Piscataquis Rural Health Collaborative was organized by Mayo Regional Hospital in collaboration with several area healthcare entities: Charles A. Dean Memorial Hospital, Northwoods Healthcare, Community Health and Counseling Services, Charlotte White Center, and many other community organizations.

Mayo Regional Hospital Commons at Central Hall

Photo courtesy of Heather Annis Photography in Maine
PROVIDER RESILIENCE CONFERENCE — Dr. Christine Hein, director of provider wellbeing at Maine Medical Center, gave a keynote presentation on provider burnout and resilience during a Sept. 25 Provider Resilience Conference organized by the Piscataquis Rural Health Collaborative at The Commons at Central Hall in Dover-Foxcroft.

“This was truly a unique opportunity for collaboration across healthcare sectors in our county. Collaboration of this scale is rare, we are very fortunate to be able to host a conference like this for our providers and to see the benefits of working together,” Hillary Starbird, community outreach coordinator at Mayo Regional Hospital, said.

In 2017, after Mayo Regional Hospital was awarded a Maine Health Access Foundation Grant, the partners formed the Piscataquis Rural Health Collaborative. The collaborative has worked on number of healthcare projects in the region. Last year they held five community forums throughout the county to assess community members needs in accessing high quality, affordable healthcare. During these forums, community members identified their relationship with their provider is not what it used to be, and that provider retention was identified as a concern. Organizers felt this poor provider retention was in large part due to the rates of physician burnout paired with the aging population within Maine and especially Piscataquis County.

Hosting this conference gave providers an opportunity to network, gain valuable knowledge, and further collaborate on ways to better serve the patients of Piscataquis county and surrounding areas. “We have to take care of the caregivers or else they’re not going to be able to take care of other people,” Dr. David McDermott, medical director of inpatient and emergency services at Mayo Regional Hospital, said.

Those involved hope to continue this collaboration of providers and healthcare organizations in the future.

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